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MyEcoFamily General Conditions


Privacy
Your privacy is very important to us. We will never give away, sell, or otherwise share any of your personal information, including your email address, with any third party.
Security
We understand that the security of your financial information is one of the top concerns when doing business online. For that reason, we accept credit card and e-check payments through PayPal. PayPal is the international leader in online payment processing. They utilize state of the art security, and offer protection against fraud for both the buyer and the seller. We do not store your credit card information, in fact, we do not have access to it at all.
Castomer Service
Our goal at MyEcoFamily is to provide you with a high-quality, earth friendly products that support our environment and promotes the healthy development of your family. We are happy to assist you in your shopping experience in any way that we can. If you have any questions at all please contact us via email .
Exchange & Return Policy

MyEcoFamily will gladly exchange or refund your product (within reason) as long as the product is not stained, cut, torn, washed, worn, or altered in any way. All exchanges and refunds must be completed within 30 days of original date of purchase and with original invoice, no exeptions. We will only accept returns and exchanges that were purchased directly from us, at www.myecofamily.com


If for any reason you are unsatisfied with your product, please send it back to us at the address listed below. Please note that special order and sale items are final and will not be refunded or exchanged.

PLEASE RETURN ITEMS TO:
MY ECO FAMILY
445 SUMMIT RD. WATSONVILLE, CA 95076

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